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Creative Network Innovations Privacy Policy and Safe Harbor Framework
Thank you for visiting Creative Network Innovations, hereafter referred to as “CNI.” Your privacy is important to us, and our policy is simple: we collect no personally identifiable information about you when you visit the Web Site, excluding rudimentary IP statistics used for performance monitoring, unless you choose to provide that information. Please be aware that this Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Web Site, or customer sites which CNI provides connectivity for.
Information Collection & Use
Creative Network Innovations, hereafter referred to as “CNI”, is the sole owner of the information collected on www.cniweb.net. The server on which the Web Site is located collects and saves only the default information customarily logged by web server software. Such information may include the date and time of your visit, the originating IP address, and the pages and images requested. This information is typically used for diagnostic and troubleshooting purposes and/or to determine hardware loads and utilization.
Contact Forms
When you complete a contact form or submit an online trouble ticket, we request that you provide certain personally identifiable information, including your name, company, address, and phone number. This information is necessary so that we can contact you.
Upon submitting a contact form, your name and email address, and any other information you provided, may be included in our internal customer database to facilitate future service requests and to provide a record of any services provided to correct issues, etc.
Communications from the Site
If you are entered into our customer database, or are a direct customer of CNI, you may receive notifications regarding network maintenance, critical security issues, or other information directly pertinent to the integrity of your service. If you would prefer not to receive this information, please see the "Choice/ Opt-out" section.
Information Sharing and Disclosure
We do not share personally identifiable information with Third Parties. However, non-personally identifiable information may be provided to our partners to assist with network troubleshooting or assessing network performance metrics.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our company.
Choice/Opt-out
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes when we ask for this information. For example, when you complete an online inquiry form you have the opportunity to opt-out of receiving any future notifications.
If you wish to be excluded from all future communication, excluding mandatory billing issues or legal mandates, you may do so by emailing us at support@cniweb.net and specifically stating that you wish to opt out of all communication and have your personal information removed from out databases. You may also contact us at 321-259-1984 or 6905 N. Wickham Rd, Suite 300 Melbourne FL 32940 to opt-out.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
Any cookies or session values stored on your browser are used exclusively for the purpose of maintaining your browser session with our website, and are not related to any marketing use.
Physical Security
CNI facilities are based in Tier3 and Tier4 data centers, utilizing multiple perimeters of security, highly restricted access and an escort-only policy. Full video logging is maintained of entry and egress, with each visitor required to sign in, provide picture ID, and be documented on video providing this information. Visitors on site are made aware of these requirements and that such data is stored for the sole purpose of verifying access and identity information.
All information stored on customers is kept in a highly secured database not accessible from outside CNI’s internal network.
Testimonials
Occasionally, CNI may post customer testimonials on our web site or in print advertising which may contain personally identifiable information such as the customer's name. In these circumstances, we obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.
Links to Other Sites
Our Web site and the content therein, such as Security Alerts, may contain links to other sites that are not owned or controlled by CNI. Please be aware that CNI is not responsible for the privacy practices of such other sites. We encourage you read the privacy statements of sites that are linked to ours.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you terminate your services with us, you may update, delete or request a copy of any information we maintain about you by contacting us by phone or postal mail: 321-259-1984 or 6905 N. Wickham Rd, Suite 300 Melbourne FL 32940.
Business Transitions
In the event CNI goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information and provided with an opportunity to review any changes to the privacy policy and opt out prior to the transition, if you so choose.
Changes in this Privacy Statement
If we decide to change our privacy policy, these changes will be posted on our website and distributed to any organizations that maintain this information, such as the US Department of Commerce.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
COPA and Children’s Issues
The Web Site is not directed to children under thirteen (13) years of age, and children under such age must not use the web site or services offered on it to submit any individually identifiable information about themselves.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us by emailing us at support@cniweb.net, or you may contact us at:
321-259-1984 or 6905 N. Wickham Rd, Suite 300 Melbourne FL 32940 to opt-out.
Copyright
The materials found on the Web Site are protected by United States and other copyright laws, except for works of the United States Government pursuant to 1 U.S.C. Section 105. The selection, arrangement and presentation of all materials (including information in the public domain), and the overall design of the Web Site are copyright © February 03, 2005, Creative Network Innovations ("CNI"). Permission is granted to view and print materials from Creative Network Innovations ("CNI") for the non-commercial purpose of viewing, reading and retaining for reference. Any other copying, distribution, retransmission or modification of information or materials on this site, whether in electronic or hard copy form, without the express prior written permission of Creative Network Innovations ("CNI"), is strictly prohibited.
No Warranties
Creative Network Innovations ("CNI") DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE WEB SITE, THE MATERIALS, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE WEB SITE, OR ANY SITES LISTED THEREIN, AND THE WEB SITE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. THE WEB SITE DOES NOT WARRANT THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN IT WILL BE CORRECTED. THE WEB SITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS.
IN NO EVENT WILL THE WEB SITE OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE MATERIALS OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE WEB SITE OR DOWNLOADED FROM THE WEB SITE, EVEN IF THE WEB SITE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEB SITE, THE MATERIALS AND/OR LISTINGS OR INFORMATION DOWNLOADED THROUGH THE WEB SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE WEB SITE'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW
Indemnification
You agree to indemnify, defend and hold harmless the Web Site and its members, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys' fees and expenses), claims, damages and liabilities related to or associated with your use of the Web Site and any violation of this Privacy Policy by you.
Governing Law and Jurisdiction
This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of Florida.
Disclosure
This privacy statement covers the site www.cniweb.net and the CNI organization at large. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and is a willing participant in the EU Safe Harbor framework. as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.
If you have any questions or concerns related to Safe Harbor, CNI will respond to your request to access or delete personal information within 30 days as is required under the EU Safe Harbor program.
(Last Updated 11/13/2008)
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